Documentation

Managing Members

Create and manage your community.

Roles & Permissions

Every Member of a Guild has one of three roles. Roles determine what a Member can do within the Guild and are displayed on the Members page, where users are grouped by role.

Guild Members tab showing Members grouped by role: Organizers, Editors, Presenters, and Members sections, each with profile cards
The Members page groups users by role — Organizers, Editors, Presenters, and Members

Organizer

— Full admin access to the Guild. Organizers can manage Guild settings, create and edit Events, manage Members (promote, demote, and remove), connect Stripe for Monetization, configure Integrations, set up Membership Forms, and send Messages to the community. Organizers also see a Settings link on their own Member card for quick access.

Editor

— Can create and edit Events and Presentations on behalf of the Guild. Editors help Organizers manage content but cannot access Guild settings, manage Members, or connect payment providers. This role is ideal for co-organizers or trusted community members who help run Events.

Member

— Can attend Events, create personal Presentations, and participate in the community. Members cannot create Events on behalf of the Guild or access Guild settings. This is the default role when someone joins a Guild.

Each Member card on the Members page shows the person's profile photo, background photo (if they have one), name, and any Guild badges they have earned. The groupings make it easy to see who does what in the community at a glance.

Managing Members in Settings

Guild Settings Members page showing membership form configuration and role management options
The Members settings page with form configuration and role management

Promoting & Demoting Members

Organizers can promote any Member to Editor or Organizer, and demote an Editor or Organizer back to Member. To change a Member's role, navigate to the Members page and use the role management options on their Member card.

An Organizer cannot demote themselves. To step down from the Organizer role, they must first ensure another Member has the Organizer role, then have that person change their role. This prevents a Guild from being left without an Organizer.

A Guild can have multiple Organizers. This is recommended for active communities so that administration duties can be shared and the Guild remains manageable even if one Organizer is unavailable.

Removing Members

Organizers can remove any Member from the Guild. Removing a Member revokes their role and removes them from the Members list, but does not affect their attendance records at past Events.

Members can also leave a Guild on their own at any time from the Guild's profile page by clicking the Leave button. This works the same way — their role is revoked and they are removed from the Members list.

Exporting Member Data

Organizers can export the full member list as a

CSV file

for use in external tools, mailing lists, or analytics. The export includes each Member's name, email, role, and any data collected through Membership Forms.

Membership Forms

By default, anyone can join a Guild by clicking the Join button. For communities that need more control, Membership Forms let Organizers collect information from prospective Members and optionally require approval before granting access. See the Membership Forms page for full details.

Managing Event Attendees

Guild membership is separate from Event attendance. For managing attendees at individual Events — including RSVPs, waitlists, and ticket holders — see Ticketing & Payments.

Managing Members

Create and manage your community.

Roles & Permissions

Every Member of a Guild has one of three roles. Roles determine what a Member can do within the Guild and are displayed on the Members page, where users are grouped by role.

Guild Members tab showing Members grouped by role: Organizers, Editors, Presenters, and Members sections, each with profile cards
The Members page groups users by role — Organizers, Editors, Presenters, and Members

Organizer

— Full admin access to the Guild. Organizers can manage Guild settings, create and edit Events, manage Members (promote, demote, and remove), connect Stripe for Monetization, configure Integrations, set up Membership Forms, and send Messages to the community. Organizers also see a Settings link on their own Member card for quick access.

Editor

— Can create and edit Events and Presentations on behalf of the Guild. Editors help Organizers manage content but cannot access Guild settings, manage Members, or connect payment providers. This role is ideal for co-organizers or trusted community members who help run Events.

Member

— Can attend Events, create personal Presentations, and participate in the community. Members cannot create Events on behalf of the Guild or access Guild settings. This is the default role when someone joins a Guild.

Each Member card on the Members page shows the person's profile photo, background photo (if they have one), name, and any Guild badges they have earned. The groupings make it easy to see who does what in the community at a glance.

Managing Members in Settings

Guild Settings Members page showing membership form configuration and role management options
The Members settings page with form configuration and role management

Promoting & Demoting Members

Organizers can promote any Member to Editor or Organizer, and demote an Editor or Organizer back to Member. To change a Member's role, navigate to the Members page and use the role management options on their Member card.

An Organizer cannot demote themselves. To step down from the Organizer role, they must first ensure another Member has the Organizer role, then have that person change their role. This prevents a Guild from being left without an Organizer.

A Guild can have multiple Organizers. This is recommended for active communities so that administration duties can be shared and the Guild remains manageable even if one Organizer is unavailable.

Removing Members

Organizers can remove any Member from the Guild. Removing a Member revokes their role and removes them from the Members list, but does not affect their attendance records at past Events.

Members can also leave a Guild on their own at any time from the Guild's profile page by clicking the Leave button. This works the same way — their role is revoked and they are removed from the Members list.

Exporting Member Data

Organizers can export the full member list as a

CSV file

for use in external tools, mailing lists, or analytics. The export includes each Member's name, email, role, and any data collected through Membership Forms.

Membership Forms

By default, anyone can join a Guild by clicking the Join button. For communities that need more control, Membership Forms let Organizers collect information from prospective Members and optionally require approval before granting access. See the Membership Forms page for full details.

Managing Event Attendees

Guild membership is separate from Event attendance. For managing attendees at individual Events — including RSVPs, waitlists, and ticket holders — see Ticketing & Payments.