Selecting a tier

— Attendees choose from the available ticketing tiers. Each tier shows its name, description, and price. If multiple tiers are available (e.g., General Admission and VIP), attendees can compare options before selecting.

Entering attendee details

— For each ticket, the purchaser enters the attendee's name and email address. They can use the

For me

option to quickly assign a ticket to themselves, or enter different details to purchase tickets on behalf of others — common for companies buying for employees or friends buying as a group.

Applying discount codes

— If a discount code is available, attendees can enter it during checkout. The discount is reflected in the payment breakdown, showing the subtotal, discount amount, any applicable fees and tax, and the final total.

Payment

— Attendees enter their payment details through Stripe's secure payment form. Payment processing is handled entirely by Stripe, so card details never touch Guild's servers.

Confirmation and claiming

— After a successful payment, each ticket recipient receives a

claim email

. The recipient clicks the claim link, signs in or creates an account, and the ticket is linked to their profile. Claiming a ticket automatically creates the recipient's Event attendance, so there is no need to RSVP separately.