Ticketing tiers let you offer different ticket options for an Event. For example, an Event might have a free General Admission tier alongside a paid VIP tier with extra perks, or an Early Bird tier at a discounted price that expires before the regular tier goes on sale.
Creating a Tier
1
Open Event Settings
Navigate to the Event you want to add tickets to and open Event Settings. You must have the Organizer or Editor role.
2
Go to the Tickets section
Select the Tickets tab in Event Settings to view and manage your ticketing tiers.
3
Click Add Tier
Click the Add Tier button to create a new ticketing tier.
4
Set the name, description, and price
Give the tier a clear name such as General Admission or VIP, add an optional description explaining what is included, and set the price. Set the price to $0 to create a free tier.
5
Configure optional settings
Optionally set a ticket limit to cap availability, define a sale window with start and end dates, set minimum and maximum tickets per order, and configure tax settings if applicable.
6
Save and activate
Save the tier to make it live. Attendees will see it on the Event page when they go to check out.
Managing Tiers
You can create as many tiers as you need. Each tier tracks its sold count automatically so you can see remaining availability at a glance. Tiers can be paused or hidden at any time without deleting them, which is useful for ending early bird sales or holding back VIP tickets for a later release.
Mixing free and paid tiers on the same Event is fully supported. This lets you offer a free option for community members while charging for premium experiences. Paid tiers require a connected Stripe account — see Setting Up Stripe for details.
To offer reduced pricing on specific tiers, create discount codes that can be applied during checkout.